Return Policy

All Brewer Educational Resources products carry a money-back guarantee. If you are not satisfied with your product we will be happy to give you a full refund as long as it is meets the following conditions.

Materials returned for a refund or credit must be new, unmarked and resalable.

If returning kits; they must be returned with their entire contents including any containers or storage bins that were included with the delivered product and be in resalable condition.

If you would like to return an item please call us at 972-562-5646.

Important Notifications:

  • Returns will not be accepted without prior authorization from us. Returns without prior authorization will be refused or charged a 20% restocking fee.
  • When your return is received and approved your account will be credited within 72 hours.
  • The cost of postage for all returns is the responsibility of the consumer.
  • Shipping charges are non-refundable unless the product is damaged and a damage claim/report is filed with both the shipper and Brewer Educational Resources within 2 business days of merchandise delivery.
  • Audio and video media such as CD-ROM's, audio & video cassettes, DVD's, etc. cannot be returned for refund/credit unless defective, incompatible, or unopened.

We reserve the right to issue a store credit on special order items.

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